Articles on: Delivery / Shipment

Inspection of packages upon receipt

Systematically inspect the contents of the package(s) upon receipt.
this applies to all deliveries of goods whether they come from us or elsewhere.

We remind you that in the event of damaged packages, it is imperative to check the contents with the delivery person.
Refuse the package in the event of significant damage, or be sure to note all possible damage on the delivery slip, and sign it.
Please take the time to inform us of complaints filed within 24 hours of delivery.

In the case of a damaged foam block or pre-shape, we invite you to systematically refuse the delivered package.
Failure to comply with these instructions will result in no recourse, refund or exchange of the product.



Systematically inspect received packages.

Updated on: 22/12/2023

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