> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://viralsurf.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I return a product to you?

Did you make a mistake in the order you just received? You ultimately don't need a product that you have just received or would you like to exercise your 14-day right of withdrawal?
No worries, as long as your product has remained unused, in its original packaging and suitable for resale.

In this case, please return the product concerned to the following address with a copy of the purchase invoice, specifying whether you wish an exchange or a refund.

VIRAL Surfing
Product return
61, Avenue du Marechal Juin
64200 BIARRITZ